Privacy Policy

Who We Are

Tomo Japanese (“Tomo Japanese,” “we,” “us,” or “our”) operates the website https://www.tomorestaurant.com/(the “Site”). Our business is located at:

This Privacy Policy explains what personal information we collect through the Site, how we use it, and the choices available to you.

Information We Collect

We collect the following categories of personal information depending on how you interact with our Site:

• Contact form (/contact) — when you reach out to us with a question or inquiry, we collect: first name, last name, email, phone, and message.
• Careers form (/careers) — when you apply for a job with us, we collect: first name, last name, email, phone, message, cover letter, and resume.
• Gift card form (/gift-card) — when you inquire about or request a gift card, we collect: first name, last name, email, phone, comments, and authorization form.
• Reservations — when you make a reservation through OpenTable, we collect reservation details (party size, date, time) and your name, email, and phone number.
• Online orders and gift card purchases — when you place an order or purchase a gift card through Toast, we collect order and gift card purchase details, along with your name, email, phone, and payment information.
• Automatically collected data — through the tracking and analytics tools described below, we may automatically collect: pages visited, actions taken on the Site, device and browser information, approximate location (city level), traffic source, hashed identifiers used for ad targeting and measurement, IP address, map interactions, and videos watched.

How We Use Your Information

We use the information described above to:

• Respond to inquiries submitted through our contact form
• Review and process job applications submitted through our careers form
• Respond to gift card inquiries and process gift card purchases
• Process reservations made through OpenTable
• Process online orders and gift card purchases made through Toast
• Load and display site content such as menus and location information
• Understand how visitors use our Site and improve its performance and content
• Maintain the security and proper functioning of the Site

We do not use your personal information for email marketing, as we do not use any email-marketing service on the Site.

Cookies and Tracking

Our Site uses cookies and similar tracking technologies through the third-party services listed below, including analytics tools (Google Analytics 4, Google Tag Manager) and an advertising pixel (Meta Pixel). These tools may collect information such as pages visited, device and browser details, approximate location, and hashed identifiers.

For the full list of cookies used on our Site, their purposes, and durations, please see our Cookie Policy.

Third-Party Services

• Meta Pixel (Meta Platforms, Inc.) — an advertising tool that helps us measure and target ads based on pages visited, actions taken on the Site, and hashed identifiers. Privacy policy: https://www.facebook.com/privacy/policy/
• Google Analytics 4 (Google LLC) — an analytics tool that helps us understand Site traffic by collecting pages visited, device and browser information, approximate location (city level), and traffic source. Privacy policy: https://policies.google.com/privacy
• Google Tag Manager (Google LLC) — a tag management system that loads and manages the other tracking tags configured for the Site. Privacy policy: https://policies.google.com/privacy
• Google Maps (embed) (Google LLC) — an embedded map that collects your IP address and map interactions. Google Maps (embed) may load Google Fonts to process its own features, which involves sharing your IP address to serve font files. Privacy policy: https://policies.google.com/privacy
• Vimeo (embedded videos) (Vimeo.com, Inc.) — an embedded video player that collects videos watched and IP address. Privacy policy: https://vimeo.com/privacy
• OpenTable (OpenTable, Inc.) — a reservation platform that collects reservation details (party size, date, time) and your name, email, and phone number when booking. Privacy policy: https://www.opentable.com/legal/privacy-policy
• Toast (Toast, Inc.) — an online ordering and gift card platform that collects order and gift card purchase details, along with your name, email, phone, and payment information. Privacy policy: https://pos.toasttab.com/privacy
• Supabase (Supabase Inc.) — our site database provider, which processes content requests to load site data such as menus and locations. Privacy policy: https://supabase.com/privacy

Targeted Advertising and Your Opt-Out Rights

We use the Meta Pixel to deliver and measure advertising based on your activity on our Site. This may involve sharing hashed identifiers with Meta Platforms, Inc. for ad targeting and measurement purposes.

You have the right to opt out of this type of data sharing. You can exercise this right at any time by using the “Do Not Sell or Share My Personal Information” link located in our Site's footer or cookie banner, or here:

Do Not Sell or Share My Personal Information

Your Privacy Rights

If you are a California resident, the CCPA/CPRA gives you the following rights regarding your personal information:

• Right to Know — request details about the personal information we have collected, used, and disclosed about you.
• Right to Delete — request deletion of personal information we have collected from you.
• Right to Correct — request correction of inaccurate personal information we maintain about you.
• Right to Opt-Out — opt out of the sharing of your personal information for targeted advertising purposes, as described above.

To exercise any of these rights, please contact us at info@tomorestaurant.com. We will respond to verifiable requests in accordance with applicable law.

Data Retention

We retain personal information submitted through our contact and gift card forms for as long as necessary to respond to your inquiry and for our internal recordkeeping purposes.

We retain job application information submitted through our careers form for as long as needed to evaluate candidates and fulfill our hiring needs.

Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Last updated” date at the top of this page will indicate when the latest changes were made. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: